In this book, we focus on a very important subject—customer service. Good customer service is the grease that makes all of the wheels turn in a successful practice, leading to happy patients, happy staff and productive, stress-free days at the office.
We all know that we should treat patients well and be courteous, but there is a lot more to actually maintaining a high level of customer service on a day-to-day basis. The concepts in this book will help you implement effective customer service systems in your office and motivate your staff to make patient care the highest priority.
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And of course, if you’d like help implementing these concepts or determining exactly how you should use it in your practice, give us a call today at (800)640-1140 and speak with one of our consultants!
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