The Real Solution to Cancellations & No-Shows Seminar – Louisville


September 7, 2018
The Henry Clay
604 S. 3rd St.
Louisville, KY 40202
CALL (800) 640-1140 OR FILL OUT THIS FORM TO REGISTER

Cancellations and No-Shows can cost the average doctor in excess of $100,000 a year in lost productivity.

You’ve tried various confirmation systems: two weeks, two days, the night before. You might even charge a last minute cancellation fee. And patients still cancel or worse just don’t show up!

Why?

Because you’re solving the wrong problem!

There is a REAL underlying reason behind the majority of patient cancellations and no-shows, which no amount of confirmation calls will fix.

Attend the Real Solution to Cancellations and No-Shows Seminar and solve this problem for good!

Recover your lost productivity!

Tuition: FREE

CE Credits: 4.5

**Attendance is free for the doctor plus two staff. If you would like to add more staff, please contact us.**


MGE Management Experts Inc. is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state of provincial board of dentistry or AGD endorsement. The current term of approval extends from 4/1/2018 to 3/31/2021. Provider ID# 305927. SUBJECT CODE 550. METHOD “L”

Seminar Agenda

MORNING PROGRAM 9:00 AM – 12:00 PM

  • The actual reason behind the majority of cancellations & no-shows. Believe us – it’s not what you think…
  • The first step you must take with every patient to make them “cancel proof.”
  • How to avoid the internal scheduling errors that actually make cancellations and no-shows worse.
  • The three main reasons new patients don’t schedule or miss appointments. Learn what they are – and how to handle them

LUNCH BREAK 12:00 PM – 1:30 PM

SPECIAL PRESENTATION 12:00 PM – 12:15 PM (ATTENDANCE OPTIONAL)

  • Presentation about MGE & MGE services.
  • Hear from current MGE clients about the MGE Program.

AFTERNOON PROGRAM 1:30 PM – 4:00 PM

  • The Doctor’s Schedule: How to virtually eliminate cancellations – especially for larger procedures!
  • The Hygiene Schedule: How to start getting (and keeping) it full when you get back to the office on Monday!
  • Making it all work: How to implement everything you learned in the seminar to reduce down time, get busy, and increase productivity (and positively impact your bottom line)!

Course Objectives:

  • Identify the most common reasons patients cancel and how to make them “cancel-proof” from the beginning.
  • Outline scheduling techniques that can help minimize cancellations and down-time on the doctor’s and hygienist’s schedules.
  • Discuss how to best utilize confirmation systems.

Testimonials

Gashinski DDS client at MGE Management Experts “I’d have to say that cancellations and no-shows were our number one problem. We tried all of the “tricks” (double confirmations, etc.) but nothing really worked – it seemed like there was nothing effective we could do about it. When we became MGE clients, we learned exactly how to handle this problem. Now, with everything we’ve learned at MGE, cancellations and no-shows are very rare and our collections have more than tripled!” – Vladimir Gashinsky, DDS Linden, NJ
Maryam Seifi DDS client at MGE Management Experts “Before MGE we struggled with a 50% cancellation rate, inconsistent production, too many write-offs and poor profitability. With what we learned from MGE, cancellations and no-shows are infrequent, we’ve dropped all of our PPOs and HMOs, and collections have increased by over 1000%” – Maryam Seifi, DDS Rockville, MD
Dao DDS client at MGE Management Experts “We’re more organized, efficient, and really just happy. More patients follow through with their treatment!” – Quyen Dao, DDS Falls Church, VA
Dr Justene Doan DDS, Client and Seminar Speaker at MGE Management Experts “The information we learned from MGE completely changed the way we approach our schedule. Now production is consistently high, new patients sign up for and get started on treatment right away, and cancellations are at a minimum! MGE’s scheduling method was a key factor in quadrupling our production.” – Justene Doan, DDS San Diego, CA

 

Seminar Speakers

Neil Winteregg

Being the son a dentist and a having professional background in management, Neil possesses a unique insight into dental practice growth and management. After completing his management education, Neil joined MGE, one of the largest dental practice management training firms in the world, to work with his dad, Dr. Greg Winteregg. Since then, Neil has consulted or lectured to thousands of dentists and their teams on the subjects of case acceptance, PR and management. With business of dentistry in his DNA Neil knows how to help any dentist take their practice tothe next level!
Bruce Smoler, DDS, FAGD, FICOI

A 1987 graduate of Northwestern University Dental School with more than 6,000 credit hours of Continuing Education. Dr. Smoler works diligently to stay abreast of the latest techniques and trends in dentistry. In that same vein, Dr.Smoler became a client of MGE in 2010. Using the practice management information from the MGE Program, Dr.Smoler expanded his $1 million practice into a tremendously efficient fee-for-service office on track to collect over $3 million this year. Dr. Smoler formed the Smoler Smiles Hands on Mentorship program where he helps mentor fellow dentists in all aspects of Implant Dentistry and has lectured locally, regionally, and nationally on both Dental Implants and Management related topics.

 

CALL (800) 640-1140 OR FILL OUT THIS FORM TO REGISTER

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