Be smarter with your chair time!

Maximize your production – without working longer hours or having a hectic, stressful schedule!

This two-day seminar is a dental scheduling “bootcamp” that will turn the doctor, office manager and scheduling coordinator into scheduling maestros!

Say goodbye to holes in the schedule, low-production days, and hectic long-hour days.

We’ll show you a system that has been proven to increase production without adding more hours or stress.

This scheduling system allows you to:

• Produce more in less time
• Have fewer broken appointments
• Achieve production goals
• Provide great service for your patients
• Improve coordination and communication with your team
• Make the workday ENJOYABLE instead of stressful!

How does it work?

There are several components that go into scheduling productively:

1. Patient Communication. Scheduling isn’t just about the software program or a piece of paper. There are live people filling the appointments on that schedule, so the way they are communicated to about their appointments, treatment and financial arrangements can make or break your schedule. Utilizing this information is how MGE clients often double their production without adding any new patients, and nearly eliminate cancellations and no-shows.
2. Designing the Schedule. In order to maximize production, the schedule must be laid out perfectly with every minute utilized, no doctor time left unaccounted for – but still with enough flexibility to fill last-minute openings, do thorough treatment presentations, and see new patients and emergencies on short notice. We’ll show you how to best utilize the doctor time, assistant time, hygienist time and all operatories in order to maximize efficiency. You’ll see how the “ideal day” is designed, and how you can achieve it every day.
3. Planning & Coordinating with the Team. In too many offices, scheduling boils down to “fitting patients in wherever we can until it’s full.” That doesn’t help you achieve goals consistently! We show you how to plan the day, week and month to make production targets and determine where future production will be coming from so you can have prediction. This includes tracking important metrics and making it easy to coordinate the entire team and get everybody on the same page.
4. Rolling with the Punches. As Mike Tyson once said, “Everybody has a plan till they get punched in the mouth.” What do you do when a procedure takes longer than expected? Or a patient cancels last minute? When an emergency calls during an already packed day? Or when the day looks busy but the dollar value for production is too low?

**Attendance is $1995 (normally $2500) for the doctor, Office Manager and Scheduling Coordinator. If you would like to add more staff, please contact us.**

MGE Management Experts Inc. is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state of provincial board of dentistry or AGD endorsement. The current term of approval extends from 4/1/2018 to 3/31/2021. Provider ID# 305927. SUBJECT CODE 550. METHOD “L”

Agenda

Day 1:

REGISTRATION: 8:30am – 9:00am
MORNING PROGRAM: 9:00am – 12:00pm

Overview of the MGE Scheduling System

• A Proven Plan for Success: The basic structure of the MGE Scheduling System.
• The “People” Part of Scheduling: Scheduling isn’t just a matter of software and calendars — there’s people involved and that’s where it often goes wrong. This is the key to getting patients on the schedule in the right place and keeping their appointments.

LUNCH BREAK: 12:00pm – 1:30pm

Special Presentation: 12:00pm – 12:15pm (attendance optional)

• Presentation about MGE & MGE services.
• Hear from current MGE clients about the MGE Program.

AFTERNOON PROGRAM: 1:30pm – 5:00pm

The Doctor’s Schedule

• Ultra-efficient scheduling: How to reduce chair time by 40% while increasing production and maintaining excellent quality of care. This works for single or multiple doctor practices.
• Block scheduling the right way: How to make time for your sources of future production – new patients, emergencies and consultations.
• Building the “Perfect Day”: Lots of practical examples demonstrating how to schedule different procedures and lengths of visits together with maximum efficiency.
• The REAL solution to cancellations & no-shows: We’ll show you the real reason patients break appointments – no matter how many times you confirm them or charge a “cancellation fee.”
• 7 sure-fire ways to fill last-minute openings on the doctor’s schedule with productive procedures.
• Making your production goals EVERY month: How to set goals and get the team working together to achieve them.

Day 2:

MORNING PROGRAM: 9:00am – 12:00pm

• Suggested scheduling policies that will make the whole office run smoother without any hiccups or headaches.
• Putting it to the test – the “Scheduling Drill”: It’s time for everyone in attendance to use what they’ve learned to design a daily schedule using the MGE Scheduling System. You’ll take a number of procedures (more than you would have thought you could fit in a day) and put them in the right place to make your own “perfect day.”

The Hygiene Schedule

• 25 keys to building a PROFITABLE Hygiene Department: A properly run Hygiene Department will produce a sizeable profit for the office. Find out how you can do this with just the charts you already have in your practice.
• Is your Hygiene Department growing or shrinking? We’ll do an analysis of your hygiene department to determine your patient retention rate and projections for the future.
• The ultimate retention program: How to stop the leakage and keep at least 80-90% of your patients coming in every 3, 4 or 6 months for recall.
• The MGE patient reactivation program: We’ll give you a plug-and-play program to get overdue and inactive patients that you haven’t seen for months or years back into the chair.
• Effective reminder and confirmation systems: Your front desk has tried everything to get patients to show up. It’s time for a system that works.
• 9 Proven Ways to Fill last-minute openings in the hygiene schedule: Just one opening a day in hygiene costs the practice $30,000+ in lost revenue. We’ll give you the tools to keep the hygiene schedule full so you never miss a beat – not matter what happens.

LUNCH BREAK: 12:00pm – 1:30pm

AFTERNOON PROGRAM: 1:30pm – 3:30pm

Bringing it All Together

• Making your morning huddle productive: A morning huddle isn’t just a chance to coordinate the fine points of the day’s treatment. We’ll show you the 5 things that must be addressed in the morning huddle to plan a productive day.
• Rolling with the punches: “The best laid plans of mice and men often go awry.” This is how you manage the day and stay on track when things start to go wrong.
• Measuring performance: “Production” isn’t the only statistic you should be tracking. We’ll show you the key performance indicators that allow you to measure your production accurately and plan successfully for the day, week and month.
• Maximizing production: How to use everything you’ve learned to ensure total office production is increasing month after month.

 

 

A sneak peek of MGE seminars!

 

A sneak peek of MGE seminars!