Q: I’m having a hard time keeping good employees...
Q: I’m having a hard time keeping good employees in my practice. How can I minimize staff turnover? A: Thank you for your question! Especially in today’s labor market with...
Q: Should I be worried about the economy and...
Q: Should I be worried about the economy and all the “recession” talk? And is there anything I should do in my dental practice to prepare? Thank you for your...
Typically, the receptionist position is known as an “entry-level”...
Typically, the receptionist position is known as an “entry-level” position. The problem with dubbing it as “entry-level” is that it gives a false idea that the receptionist position isn’t as...
You hire new staff and they seem to be...
You hire new staff and they seem to be doing okay…and then they don’t do so well, so you let them go, and then you repeat the cycle. Or you...
Picture this: you hired staff to help you with...
Picture this: you hired staff to help you with various jobs within your practice. You’re relieved to finally just focus on dentistry! That is, until they start making mistakes and...
One of the most popular questions I get asked...
One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get...