Free Seminars Around the US & Canada

MGE Management Experts, Inc. is an approved PACE Program Provider by the Academy of General Dentistry. We routinely deliver free 1-day seminars all across the country. These seminars cover a wide range of practice management subjects. See below to find out when we’re coming to a town near you!

These one-day seminars are packed with information that is easy to implement and can get the results you are looking for, which sometimes prompts questions:

How in the world (and why) are you doing this for free?!?!?

Well, there’s an easy answer. Beyond the basic desire to help, we feel that there is no better way for you to find out about MGE than experiencing an actual service – not some “fluff-piece” or promotional event. Instead of asking you to pay us money on faith that you’ll get the results you want, we are giving it to you for free (even if you never buy anything from us). If You like what you see…well then you might want more!

The MGE New Patient Workshop is the best opportunity in the dental industry to learn how to optimize every facet of new patient acquisition in your practice. We teach you how to turn your practice into a “New Patient Machine” that can generate high-quality new patients on its own, month in and month out.

The seminars cover the following topics:

  • The Effective Case Acceptance Seminar – Discover the secrets industry leading dentists are using to help patients accept and pay for full treatment plans. Do more of the dentistry you love and get paid for it!
  • The REAL Solution to Cancellations and No-Shows Seminar – You’ve tried plenty of confirmation systems before…now are you ready for the REAL solution (that thousands of MGE clients have used to virtually eliminate cancellations/no-shows)?
  • The Art of Scheduling Productively Seminar – Say goodbye to big holes in the schedule and say hello to consistent, valuable production. And to top it off, you’ll run on-time, eat a peaceful lunch and go home on-time.
  • The Ultimate Internal Marketing Seminar – Revolutionary internal marketing techniques to make your practice generate more new patients—with little (or no) expense!
  • The Keys to Practice Profitability & Overhead Control Seminar –Stop watching your income disappear—take home more for yourself The Profitable Hygiene Seminar – Your hygiene department, properly run, should be an extremely fruitful source of profit all on its own, and we’ll show you how!

MGE New Patient Workshop

The MGE New Patient Workshop is the best opportunity in the dental industry to learn how to optimize every facet of new patient acquisition in your practice. We teach you how to turn your practice into a “New Patient Machine” that can generate high-quality new patients on its own, month in and month out.

MGE Communication & Sales Seminars

For over 20 years, thousands of health care professionals and their staff have used the MGE Communication and Sales Seminar Program as a vehicle to help their patients, boom collections and move case acceptance to the next level.
Serving as a gateway to the MGE training program, the MGE Communication and Sales Seminar Program is one of the first steps MGE clients take on the road to a successful, profitable office.

Of course improving communication skill will boost your case acceptance – but there are also many side benefits – communication is used in every aspect of your life and work. So, these seminars are great for auxiliary staff as well. Having good communication within the office will help your staff tremendously to work well together as a team.
It’s not uncommon for an MGE client to experience a dramatic increase in their collections after just one seminar – by helping their existing patients to accept the dentistry they’ve been avoiding. It’s a win-win situation for both you and your patients – they get the treatment they need and you get the satisfaction of performing that needed treatment.

MGE Power Program

Collectively the full MGE training program is called the MGE Power Program—a comprehensive series of courses, seminars and practical implementation steps designed to give a doctor control of the business aspects of their practice. The Power Program starts after a client has completed the introductory services.

The sequence of these Power Program courses and seminars are outlined below on this web page. Minimally, a doctor and office manager would be trained on the Power Program in subjects ranging from marketing, case acceptance, organization, management, financial planning and leadership. Many MGE Power Program clients also train a number of auxiliary staff on subjects such as communication and the basics of organization.

Clients embarking on the MGE Power Program have seen dramatic increases in production and profitability*:

  • The average monthly collections of a client beginning the MGE Power Program is around $37,000.
  • Within three months, the average monthly collections is about $49,000 – an increase of more than $12,000, or 31%.
  • Within one year, the average monthly collections is about $70,000 – an increase of over $33,000 per month, or 89%.
  • After two years, the average monthly collections of a Power Program client is about $86,000 – an increase of $49,000, or 132%. After five years, the average Power Client is collecting $123,500 per month – an increase of $86,000, or 232%.

We believe the results speak for themselves! 

*Results may vary from client to client, especially depending on the client’s degree of dedication to positive change. As such, no particular result can be promised or guaranteed to any client. The averages described on this page under  statistical increases are based on a statistical study of a number of clients who participated in the MGE Power Program. They are not, however, a guarantee of results of any kind. MGE: Management Experts, Inc., hereby expressly disclaims any and all warranties expressed and implied, including without limitation all implied warranties of merchantability and fitness for a particular purpose.

Full Service List

The MGE Power Program

What is the MGE Power Program?

Collectively the full MGE training program is called the MGE Power Program—a comprehensive series of courses, seminars and practical implementation steps designed to give a doctor control of the business aspects of their practice. The Power Program starts after a client has completed the introductory services.

The sequence of these Power Program courses and seminars are outlined below on this web page. Minimally, a doctor and office manager would be trained on the Power Program in subjects ranging from marketing, case acceptance, organization, management, financial planning and leadership. Many MGE Power Program clients also train a number of auxiliary staff on subjects such as communication and the basics of organization.

Clients embarking on the MGE Power Program have seen dramatic increases in production and profitability*:

The average monthly collections of a client beginning the MGE Power Program is around $37,000. Within three months, the average monthly collections is about $49,000 – an increase of more than $12,000, or 31%. Within one year, the average monthly collections is about $70,000 – an increase of over $33,000 per month, or 89%. After two years, the average monthly collections of a Power Program client is about $86,000 – an increase of $49,000, or 132%. After five years, the average Power Client is collecting $123,500 per month – an increase of $86,000, or 232%.

We believe the results speak for themselves! For more information or to register for the MGE Power Program, click here.

*Results may vary from client to client, especially depending on the client’s degree of dedication to positive change. As such, no particular result can be promised or guaranteed to any client. The averages described on this page under  statistical increases are based on a statistical study of a number of clients who participated in the MGE Power Program. They are not, however, a guarantee of results of any kind. MGE: Management Experts, Inc., hereby expressly disclaims any and all warranties expressed and implied, including without limitation all implied warranties of merchantability and fitness for a particular purpose.
 

New Patient Workshop

New patients. You’d have a hard time finding a dentist who wouldn’t like more. Between today’s economic environment and the cost-cutting measures of various managed care (PPO, DMO, HMO) plans, the ability to attract fee-for-service new patients is at a premium.

You’ve probably heard about the MGE New Patient Workshop. It’s designed to teach you how to effectively and economically attract fee-for-service new patients into your practice. It’s also the first service that a majority of clients do with our company.

The New Patient Workshop breaks down into three parts:

Part I – Surveys

If you’re marketing, you’re doing it for a reason: To get a response, to get the phone ringing and to ultimately get more new patients. Marketing without prior research is a costly (and common) error. Using a marketing approach that worked in New York City might not work in Kansas City. Why? People are different! This is where surveys come into play. Surveys are a critical part of market research.

Right after you enroll in the New Patient Workshop, we provide you with a simple market research survey which we have you do on a cross section of 20-40 of your best patients. These would be the patients who are upbeat, keep their appointments, pay their bills on time, etc. In other words, the type of patients you would like more of.

From there, we move into the training phase. With your completed surveys in hand, you come to our Pinellas Park, Florida office for your training (or to our quarterly New Patient Workshop in Southern California for west coast clients).

Part II – Training

The training portion of the New Patient Workshop is a two-day course which teaches you the basics of promotion, marketing and communication, followed by a one-on-one consultation for implementation purposes. By the end of the course, you’ll have a working command of marketing principles, along with an exact plan of action (both internal and external marketing) to take back to your office and implement.

Part III – Implementation

Here’s where the “rubber meets the road.” Using the simple yet effective step-by-step plan of action you worked out at MGE, you’ll start marketing for more new patients. Have questions? Answers are just a phone call away. Any questions relating to the New Patient Workshop and/or the course materials will be answered for no additional charge.

Schedule:

The New Patient Workshop is offered just about every Friday and Saturday at MGE’s Pinellas Park, Florida, Training Center and quarterly in Southern California. For exact dates or schedules, call 800-640-1140 or click here.

Communication and Sales Seminar

Objective:  To increase practice production and collections by teaching the student successful actions to apply in case presentation and patient communication. Addresses case presentation structure and sequence, along with how to communicate with different types of people.

It is all too common in dentistry for the doctor to think that he or she shouldn’t be “selling” the patient, i.e., “The doctor talks teeth and the staff talks money.” But the doctor is the one most qualified in the practice to handle the patient’s objections. In an effort to not be perceived as a “used car salesman,” the doctor avoids the subject altogether.

Sales are what drive a business and its income. If you can’t sell a product or item then not much gets delivered!

Unfortunately, the last half century hasn’t been kind to the subject of “sales.” More often than not “sales” and “salespeople” are associated with shady deals, pressure tactics and even bald-face lying.

This is NOT in fact REAL SELLING. Sales would be best defined as:

“Effective communication which helps someone to understand why a certain service or product is needed, resulting in a desire to obtain it.”

By really connecting with your patients with good communication, they in turn WANT and DESIRE the treatment they NEED! Doing “patch-up” treatment because you weren’t able to convince the patient of the value of the best treatment option is a lose-lose scenario – both for you and the patient. Your patient doesn’t get the treatment they actually need and you lose the potential fee and satisfaction of doing the best for your patient.

For over 20 years, thousands of health care professionals and their staff have used the MGE Communication and Sales Seminar Program as a vehicle to help their patients, boom collections and move case acceptance to the next level.

Serving as a gateway to the MGE training program, the MGE Communication and Sales Seminar Program  is one of the first steps MGE clients take on the road to a successful, profitable office.

The program consists of three three-day seminars, often referred to by MGE clients as Seminars “A,” “B” and “C” or the “ABC Seminars.” They don’t have to be taken in any particular sequence. One seminar is delivered each month, normally on the first Thursday, Friday and Saturday, followed by the next seminar the following month, and then resetting to seminar “A” on the fourth month.

Of course improving communication skill will boost your sales – but there are also many side benefits – communication is used in every aspect of your life and work. So, these seminars are great for auxiliary staff as well. Having good communication within the office will help your staff tremendously to work well together as a team.

It’s not uncommon for an MGE client to experience a dramatic increase in their collections after just one seminar – by helping their existing patients to accept the dentistry they’ve been avoiding. It’s a win-win situation for both you and your patients – they get the treatment they need and you get the satisfaction of performing that needed treatment.

SEMINAR A: Taking the Stress and Pressure out of the Sales Process

Who not to sell to: While this may sound strange (learning who not to sell to at a sales seminar), this information is extremely powerful. We’ll show you how to identify and handle what we call the “Problem Patient,” in most cases before a bur ever touches a tooth. While some patients are easy to manage and others can be difficult, some (a small percentage) can create havoc in your practice and make your job seem unrewarding. The “Problem Patient” comes in all shapes and sizes and can be from any socioeconomic background. They all do however, share very specific characteristics which you’ll learn at Seminar A.

“De-Stressing” Case presentations – how to take the stress and discomfort out of the case presentation process, including the financial discussion (regardless of the size of the case): We’ll show you how to stay focused and comfortable during the “sales process.” You won’t be afraid of or uncomfortable about selling (or the financial discussion) by applying this information.

Case Presentations – The Right Attitude: Start off on the wrong foot and your case presentation can go south – very fast. What starts as a large treatment plan ends up with a patient “just doing what insurance pays,” if anything. This can get so bad that some doctors don’t even present a full treatment plan fearing that the patient will become upset. By maintaining the proper attitude and addressing the case with your patient the right way, you’ll present, and patients will begin to accept full treatment plans – regardless of insurance coverage.

Maintaining an Environment that Promotes Success: One of the biggest problems with any seminar is the “high” afterwards followed by the eventual “sag” of non-application. We’ll show you what causes this and how to avoid it, along with how to maintain an upbeat, professional, successful environment in your office that makes coming to work (for you and your staff) fun and productive.

SEMINAR B: How to Connect With Any Patient and Handle Their Objections

Different Types of People (Patients):  People are different. We’ve all known that on some levels all of our lives. But, if this is the case, how can you communicate effectively with anyone who walks through your door? Twenty percent of the patients who walk in are easy to handle. Twenty percent can be trouble (see Seminar A). This means sixty percent (the majority) may not be the easiest to manage –  but they can all be turned into great patients. Learn how to identify, communicate with and manage different types of patients to turn them into long-term patients who follow through with treatment.

The Sales Process:  Everyone, we repeat, everyone goes through, in sequence, five very specific phases when buying a service or product. This may be fast or it may be slow. Chances are you’ve had patients on the cusp of going ahead with their treatment, only to give up and let them walk out the door. Find out how to identify these phases and which “phase” a patient is in while you’re presenting a case. We’ll also show you how to move them through this process and go ahead with treatment.

Objections: Discover how to assist your patients to overcome barriers and objections to paying for and starting treatment.

The Source of Sales Failure:  Learn the source of sales failure (and how to avoid it).

SEMINAR C: How to Motivate Your Patients to Want What They Need

Communication: Communication is the cornerstone of human relations. It’s also the most important component in the sales process. It also happens to be one of the most misunderstood subjects you can find anywhere! Find out what communication really is and how to truly “connect” with your patients (or anyone for that matter). Learn the formula to excellent, effective, professional communication – that gets results!

Treatment Options: Options are a part of any treatment discussion with a patient. At the same time, we’d all prefer that patients accept the option that’s best for both their clinical and personal situation. Find out how to discuss options so that patients select the one that best fits their situation – as opposed to the cheapest one available.

Patient Finances: “I can’t afford it,” is a common enough objection. Especially in these more challenged economic times. However, in a majority of cases a patient will say this regardless of whether it’s true or not. They will then turn around and buy something (like an expensive handbag) that doesn’t positively impact their dental health. Many dentists find this quite frustrating. Learn how to handle the financial discussion with patients so that they make the best choice for their health.

Practice Income: Learn the basic rule that determines practice income.

The Four Steps of Selling: We present the four basic steps of presenting a treatment plan from start to finish. Ultimately, it’s up to your patient to decide whether they’re going to go through with a treatment plan. Using these steps, you’ll be able to really “reach” your patients and get them truly motivated, resolute and committed (i.e., financially) about pursuing needed treatment.

Income Enhancement Program

Objective: To improve the student’s ability to communicate through practical application of communication techniques and provide a strong foundation for application of materials learned throughout the MGE Power Program.

The Income Enhancement Package is all about creating a strong foundation—a foundation of stability for your business and a foundation of ability in you that sets you up to implement the rest of the Power Program successfully. With these four courses, all delivered in MGE class rooms, you will be introduced to the system of study used on the MGE Power Program, you will substantially increase your ability to communicate with your patients and with people in general, you will create a strong foundation of integrity in your business, and learn to eliminate specific insidious influences that can eat away at your practice from the inside and cause financial disasters.

The Income and Enhancement Package includes the following courses:

Study Skills for Life Course:  This course introduces you to the method of study used on the MGE Power Program and teaches you how to effectively learn and assimilate information with focus on real-world application—not just theories inside your head. With this study technology under your belt, you will be equipped to eliminate any barriers to implementing the tools you learn at MGE to make real changes and improvements in your practice with excellent results.

Personal Integrity Course:  Without a sturdy grounding in business ethics and personal integrity, rifts can begin to spread within the office, company policy can become ignored, things begin to get sloppy, and it can create liabilities for the business or even invite attacks from outside sources. Strong integrity is the foundation of any business, and when you begin to compromise your own and your business’s integrity, because of social or economic pressures, your business loses some of its strength and its stability. This course is your road map to achieving success in business the right way.

Communication Specialist Seminar: The inability to communicate well can destroy a career, a business relationship, or a case presentation. The greater a person’s ability to communicate, the greater his potential for success. The ability to professionally handle communication plays no small role in the demonstration of competence. The ability to communicate well can be learned and developed. This course teaches the student to be able to communicate without tension or nervousness, how to get ideas across clearly and distinctly and how to guide and control communication in business or any situation. This course includes a series of eighteen practical drills on the fundamentals of successful communication.

Ups & Downs Course: This course outlines specific hidden influences that are one of the biggest causes of business failure, and shows you what you can do to handle them once and for all. These influences are also the primary reason that many dentists become stressed at work—and outside of work, for that matter.

Professional Sales Training Package

Objective: To maximize an MGE client’s potential on the subject of case acceptance.The Professional Sales & Communication Package consists of two of the most well-loved services delivered on the MGE Program.

Thousands of clients and their team members have seen their ability to both sell and communicate reach an entirely new level as a result of this training. It is not uncommon for a client to immediately double (or more) their collections or have highest ever month the very next month after doing either (or both) of these services in this package.

MGE Sales Internship:

The MGE Sales Internship breaks down into two parts:

1. Sales Skills Evaluation and Consultation: Here you will work one on one with MGE’s practical department to address any confusions, misconceptions, or “weak spots” on the subjects of sales, communication, and interpersonal relations. Having completed this, the student’s ability to learn and apply on the subject of sales is on a whole new level.

2. The MGE Sales Internship Course: Practice makes perfect. On the MGE Sales Internship Course, this maxim takes on a whole new meaning. Every sales and communication tool studied on the course is followed by a series of unique learning drills and then drilled multiple times (at least three), until the student demonstrates that they can apply each one flawlessly. In line with the high standards demanded on this course, the final course exercise, in which the student must demonstrate their ability to expertly apply each and every sales tool learned on the course, is passed by MGE’s Quality Control Department.

Advanced Sales Seminar:

The Advanced Sales Seminar is four days of intensive practical exercises and lecture with one aim in mind: marked improvement in your ability to control the sales process, resulting in improved case acceptance.

While the Sales Internship is focused more on sales tools and techniques, the Advanced Sales Seminar focuses on you and how to get yourself in the right mindset to help your patients overcome barriers they may have to moving ahead with treatment.

Results from this seminar often include a dramatic change in a client’s attitude, willingness and ability to both sell and communicate effectively; making it a seminar that many clients request to attend more than once!

Organization & Management Package

Objective: To train the student (doctor or business owner) to be an effective executive!. Includes training on:

  • How to establish and implement an organizational system and structure for your office
  • How to manage your office through the use of statistics
  • Techniques to use to be a better leader and executive
  • How to financially plan for your office so as to improve profitability
  • A system of business ethics and how to investigate non-functioning areas in your office and handle them
  • How to find, hire and create an excellent team of productive and efficient staff.

Being educated in one’s profession doesn’t necessarily mean one is educated to be a successful business executive or manager. The subjects of organization and management are technologies in their own right. No matter how professional and well-trained one is in his own profession, to be successful in this society one has to be equally proficient in the subjects of management, efficiency, organization, finances, etc.

Training on the Organization and Management Program is done in both course and seminar format. At the completion of the training, the student does the Executive Internship to hone the ability to apply all materials learned.

The Organization and Management Services encompasses the following courses and seminars:

I. COURSES:

Ethics for Business Survival: There are tools you can apply which take 90% of the chance out of business or personal economics. Find out how to achieve a total abundance.

Basic Organization: Learn how to build a workable structure that is capable of rapid stable growth.

Formulas for Business Success: What steps should you take when an area is expanding? How about when it is contracting? What are the monitoring formulas you can apply to ensure you are taking the right course of action that will result in expansion?

Management by Statistics: Managing without the use of statistics is similar to driving a car without a speedometer or gas gauge! And, just keeping a statistic is not enough. Take the mystery out of management. By the end of this course, you’ll be able to interpret how various statistics relate, what various trends mean and how to continue an expansion or arrest and revert contraction.

Executive Basics: What is an executive? Someone with a big office and fancy title? Truth be told, a good executive is worth their weight in gold to an organization based on their potential to create expansion. Find out what an executive really is and what you must do to be a good one.

Leadership Course: To be a great leader do you have to be born that way? Not really. Leadership consists of a number of qualities which are actually attainable by many people. Find out what these qualities are and how to get them. Become a real leader!

Efficiency Course:  There is a certain factor that costs you 66% of your productivity! Find out what this is and how to eliminate it!

II. SEMINARS:

There are four seminars on the Organization and Management Program, three of them have courses as a prerequisite. The seminars focus very heavily on implementation, along with information to further your training. They are as follows:

The Financial Planning and Profitability Seminar (Prerequisite: none): Learn how to control your overhead, finances and maximize profitability.

Organizing Board and Team building Seminar (Prerequisites: Ethics for Business Survival and Basic Organization Courses): Subject matter covered includes organizing board implementation, personnel selection, hiring, training and building an effective staff team.

Conditions and Statistic Management Seminar (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success and Management by Statistics Courses): Subject matter covered includes condition application in just about every setting, along with advanced information on statistic management and implementation.

Management Tools and Troubleshooting Seminar (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success, Management by Statistics and Executive Basics Courses): Seminar subject matter includes application and implementation of specific executive tools, staff management and motivation. This seminar also covers specific procedure on troubleshooting, training the student on how to evaluate a non-functioning or contracting area of their company, find the real reason behind it and fix it.

MGE Scheduling for Production Seminar: Learn how to effectively manage your office schedule to maximize production and still have time to present treatment and see new patients.

III. PRACTICAL APPLICATION:

Throughout the MGE Power Program, you have access to the MGE Practical Consulting Department for assistance and guidance with implementation through one-on-one meetings and phone or e-mail communication as needed. As we are not a “consulting company,” but rather a training company, we do not charge an hourly fee for this service. Rather, we charge a flat fee for any assistance needed until you complete your training.

IV. The Executive Internship: The Executive Internship is a customized service designed to ensure ability to apply material learned on the program. It begins by addressing management knowledge and application and follows with a customized program for you to apply to ensure all key points learned on the MGE Program are fully implemented in your office.

V. Course Review: If at any time you wish to review any of the courses listed in the “courses” section above, you have the opportunity to do so at no additional charge. All that is required is coordination with the MGE Client Services Department on your schedule.

VI. Materials: In addition to course materials, you are also provided with additional reference books, statistic management software and manuals for each major position in your office that you can customize.

Office Manager Training Package

Objective: To train an office manager on communication and management so they can effectively manage the doctor’s office.

The Office Manager Training Package includes much of the same training the doctor does to create agreement and understanding of the management system and principles to be implemented.

As with the Organization and Management Package, at the completion of training, the office manager does an Executive Internship to ensure ability to apply all materials learned.

The Office Manager Training Package includes the following courses and seminars:

I. COURSES:

How to Get Along with Others Course: In any workplace excellent communication and relations among employees are key; it is the oil that lubricates the workings and allows for coordination. Without excellent communication, lines jam and production slows. This course teaches the basics of human relations.

Study Skills for Life Course: This course teaches the student basic information and skills on how to learn and how to apply what he has studied in life. This practical knowledge on how to study can be used by adults, college or high school students, teachers, parents and trainers in industry.

Personal Integrity Course: Compromising one’s personal integrity because of social and economic pressure leads to failure and loss. This course addresses the basics of honesty and personal integrity not just in the world of work, but in life as well.

Ups & Downs Course: Personal problems, whether personal or work-related, can take their toll on one’s performance at work. This course addresses the influences in a person’s life which cause him to go up and down in life and become a source of trouble to himself and others.

Communication Specialist Seminar: The inability to communicate can destroy a career, a business relationship, or a sale. The greater a person’s ability to communicate, the greater his potential for success. The ability to professionally handle communication plays no small role in the demonstration of competence. The ability to communicate can be learned and developed. This course teaches the student to be able to communicate without tension or nervousness, how to get ideas across clearly and distinctly and how to guide and control communication in business or any situation. This course includes a series of eighteen practical drills on the fundamentals of successful communication.

Sales Internship  (If recommended by the MGE Technical Department): This supervised internship requires the student to apply the knowledge and skills learned on the Sales Seminars in real personal selling situations. The student must work in a business or organization in personal selling to prospect customers, make sales presentations, and close sales.

Ethics for Business Survival Course: Surviving in the business world can often be a challenge. Although some view business as a dog-eat-dog world, one of the more challenging aspects is the recurring necessity to decide what is right or wrong, good or bad, moral or immoral. These are often complex and difficult decisions to face. The subject of ethics encompasses this aspect of business. This course shows the negative consequences of unethical behavior in business, what ethics really are, how to apply ethics on a day-to-day basis, and how to improve the workplace through the use of ethics.

Basic Organization Course: This course teaches the primary functions of any organization, the basic laws of organization and administration, and how to design and set up an organization so that it runs effectively.

Formulas for Business Success Course: This course teaches the exact operating states or conditions of any business or organizational activity and the steps to take based on the operating state or condition to improve the business or organizational activity.

Management by Statistics Course: Managing without the use of statistics is similar to driving a car without a speedometer or gas gauge! And, just keeping a statistic is not enough. Take the mystery out of management. By the end of this course, you’ll be able to interpret how various statistics relate, what various trends mean and how to continue an expansion or arrest and revert contraction.

Executive Basics Course: What is an executive? Someone with a big office and fancy title? Truth be told, a good executive is worth their weight in gold to an organization based on their potential to create expansion. Find out what an executive really is and what you must do to be a good one.

Leadership Course: To be a great leader do you have to be born that way? Not really. Leadership consists of a number of qualities which are actually attainable by many people. Find out what these qualities are and how to get them. Become a real leader!

Efficiency Course: There is a certain factor that costs you 66% of your productivity! Find out what this is and how to eliminate it!

II. SEMINARS:

The Financial Planning and Profitability Seminar: (Prerequisite: none): Learn how to control your overhead, finances and maximize profitability.

Organizing Board and Team building Seminar: (Prerequisites: Ethics for Business Survival and Basic Organization Courses): Subject matter covered includes organizing board implementation, personnel selection, hiring, training and building an effective staff team.

Conditions and Statistic Management Seminar: (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success and Management by Statistics Courses): Subject matter covered includes condition application in just about every setting, along with advanced information on statistic management and implementation.

Management Tools and Troubleshooting Seminar: (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success, Management by Statistics and Executive Basics Courses): Seminar subject matter includes application and implementation of specific executive tools, staff management and motivation. This seminar also covers specific procedure on troubleshooting, training the student on how to evaluate a non-functioning or contracting area of their company, find the real reason behind it and fix it.

MGE Scheduling for Production Seminar: Learn how to effectively manage your office schedule to maximize production and still have time to present treatment and see new patients.

The Executive Internship: This supervised internship requires the student to apply the knowledge and skills learned on the Executive Basics course by carrying out executive duties in a business or organization. The student must work under an executive in the organization to get familiar with the functions and the organization. The student then must carry out some basic executive duties such as writing and getting compliance to orders, conducting a staff meeting, and other actions to be agreed upon by the executive in the organization, the faculty supervisor and the student.

III. PRACTICAL APPLICATION & COURSE REVIEW:

As with the Organization and Management Program, practical assistance is provided for the office manager while in training.

Completion & Graduation

Upon completion of your MGE Power Program training, your official graduation takes place at the MGE Owner’s Conference.

Of course, when your Power Program comes to an end, it does not mean that you should no longer learn, improve, and expand. And even in the years after graduation, attending the MGE Owner’s Conference is an excellent way to stay connected to MGE and keep the focus of your practice on going upward.

The Owner’s Conference is a three day conference held twice a year for those who have completed the Power Program as well as those who are still in progress. In addition to the graduation ceremony, the conference features MGE speakers who address the management issues that clients are currently facing and give advanced tools and solutions beyond what is learned in the Power Program. MGE clients who have achieve stellar success share their successful actions during an in-depth Round Table session where you can bring up specific issues you would like to be addressed and hear what has been working for other clients.

Exchanging ideas, sharing solutions, or just getting the chance to see each other again, the Owner’s Conference is one of the most popular seminars for MGE clients who want to stay in touch with MGE and its training programs.

Supplementary Training

Public Relations Training:

Marketing and public relations are the means by which any business or organization reaches its customers. Effective marketing and public relations determine the success of your practice. The Public Relations Director Training Package teaches the basics of marketing, public relations and sales from the initial conception of a product or service, the packaging of the product or service, and taking the product or service out to the marketplace.

This program covers basic study skills, interpersonal relationship skills, communication skills, business ethics, how to write effective plans and programs, how to write effective company policy, financial planning, public relations and marketing surveys, the basic elements of public relations and the role of public relations in marketing, advertising, sales promotion, development of advertising strategy, media strategy, and sales promotional strategy.

A supervised Final Practical Application requires the student to summarize the knowledge and skills learned in the program by designing and carrying out a public relations or marketing campaign or project for a business or professional practice.

PR Director Training Package Practical: Good public relations and marketing are important elements of any business or organization. This practical covers the basic elements of public relations and marketing, including publicity, promotion, opinion research, special events and press agency, and requires the student to summarize the knowledge and skills learned by planing and executing a public relations program for a business or organization.

Basic Associate Training Package:

Business survival is inexorably connected to expansion. If the office is well-run (which would manifest with at least mild expansion), there would come a time when you couldn’t produce any more yourself and would need an associate. The level of production that will require an associate will be based on your style of practice, fees, type of dentistry you do, etc.

On the other hand, you may already have one or more associates. Be it as it may, you should never engage in an associate relationship on the basis of “Well, come on board and we’ll see how it goes and work out the details later.” If agreements are not clearly delineated, each party has their own idea of what the agreement is and they seldom match. The solution is to create a working relationship that is based on principles and guidelines that are applied to the entire practice.

It’s therefore vital that your associate be trained on the same materials the doctor and staff are being trained on. This ensures agreement and a sound basis for production for all concerned.
Ideally, the associate has gone, or is going through, the entire MGE Power Program to guarantee lasting results in production and well-being. However, if this is not the case and you want your associate to at least be on the same page as the rest of the practice, this training package is ideal.

Leadership School:

Leadership School affords MGE clients an opportunity to spend four electrifying days of training under the tutelage of the CEO MGE, Luis Colón. To allow for the one-on- one interaction needed with Mr. Colón to achieve the course’s objective, class sizes are limited. Through an intensive sequence of leadership training, exercises and round table discussions Mr. Colon provides students with real world insight into how to become a successful leader that can truly make a difference in their environment.

Whether your aim is to accomplish things in business or your community beyond the scope of your dental practice or just to become a better leader, Leadership School can serve as the catalyst to make these goals a reality.

In the words of Mr. Colón: “I started Leadership School so that I could personally train our top clients on Mr. Hubbard’s advanced tools to enable them to turn any practice, even a failing one, into a thriving success–every time.

But I must warn you that while this technology can teach you how to wear the boots of a leader, you’ve still got to step into them. It takes guts and determination. Leadership School is going to put the new abilities you’ve learned to the test in real life. It’s not going to be a drill or a practice session, we’re going to go right into the crossfire and see what happens when the rubber meets the road.

I think that when you take that newfound ability back to your own practice you are going to bust through to previously unimaginable levels of expansion.”

More Information & Registration

Interested in any of MGE’s services, courses or seminars?

If so, call 727-530-4277 or toll-free 800-640-1140, or click here to fill out our More Information form. An MGE representative will contact you as soon as possible!

The MGE Power Program

What is the MGE Power Program?

Collectively the full MGE training program is called the MGE Power Program—a comprehensive series of courses, seminars and practical implementation steps designed to give a doctor control of the business aspects of their practice. The Power Program starts after a client has completed the introductory services.

The sequence of these Power Program courses and seminars are outlined below on this web page. Minimally, a doctor and office manager would be trained on the Power Program in subjects ranging from marketing, case acceptance, organization, management, financial planning and leadership. Many MGE Power Program clients also train a number of auxiliary staff on subjects such as communication and the basics of organization.

Clients embarking on the MGE Power Program have seen dramatic increases in production and profitability*:

The average monthly collections of a client beginning the MGE Power Program is around $37,000. Within three months, the average monthly collections is about $49,000 – an increase of more than $12,000, or 31%. Within one year, the average monthly collections is about $70,000 – an increase of over $33,000 per month, or 89%. After two years, the average monthly collections of a Power Program client is about $86,000 – an increase of $49,000, or 132%. After five years, the average Power Client is collecting $123,500 per month – an increase of $86,000, or 232%.

We believe the results speak for themselves! For more information or to register for the MGE Power Program, click here.

*Results may vary from client to client, especially depending on the client’s degree of dedication to positive change. As such, no particular result can be promised or guaranteed to any client. The averages described on this page under  statistical increases are based on a statistical study of a number of clients who participated in the MGE Power Program. They are not, however, a guarantee of results of any kind. MGE: Management Experts, Inc., hereby expressly disclaims any and all warranties expressed and implied, including without limitation all implied warranties of merchantability and fitness for a particular purpose.
 

New Patient Workshop

New patients. You’d have a hard time finding a dentist who wouldn’t like more. Between today’s economic environment and the cost-cutting measures of various managed care (PPO, DMO, HMO) plans, the ability to attract fee-for-service new patients is at a premium.

You’ve probably heard about the MGE New Patient Workshop. It’s designed to teach you how to effectively and economically attract fee-for-service new patients into your practice. It’s also the first service that a majority of clients do with our company.

The New Patient Workshop breaks down into three parts:

Part I – Surveys

If you’re marketing, you’re doing it for a reason: To get a response, to get the phone ringing and to ultimately get more new patients. Marketing without prior research is a costly (and common) error. Using a marketing approach that worked in New York City might not work in Kansas City. Why? People are different! This is where surveys come into play. Surveys are a critical part of market research.

Right after you enroll in the New Patient Workshop, we provide you with a simple market research survey which we have you do on a cross section of 20-40 of your best patients. These would be the patients who are upbeat, keep their appointments, pay their bills on time, etc. In other words, the type of patients you would like more of.

From there, we move into the training phase. With your completed surveys in hand, you come to our Pinellas Park, Florida office for your training (or to our quarterly New Patient Workshop in Southern California for west coast clients).

Part II – Training

The training portion of the New Patient Workshop is a two-day course which teaches you the basics of promotion, marketing and communication, followed by a one-on-one consultation for implementation purposes. By the end of the course, you’ll have a working command of marketing principles, along with an exact plan of action (both internal and external marketing) to take back to your office and implement.

Part III – Implementation

Here’s where the “rubber meets the road.” Using the simple yet effective step-by-step plan of action you worked out at MGE, you’ll start marketing for more new patients. Have questions? Answers are just a phone call away. Any questions relating to the New Patient Workshop and/or the course materials will be answered for no additional charge.

Schedule:

The New Patient Workshop is offered just about every Friday and Saturday at MGE’s Pinellas Park, Florida, Training Center and quarterly in Southern California. For exact dates or schedules, call 800-640-1140 or click here.

Communication and Sales Seminar

Objective:  To increase practice production and collections by teaching the student successful actions to apply in case presentation and patient communication. Addresses case presentation structure and sequence, along with how to communicate with different types of people.

It is all too common in dentistry for the doctor to think that he or she shouldn’t be “selling” the patient, i.e., “The doctor talks teeth and the staff talks money.” But the doctor is the one most qualified in the practice to handle the patient’s objections. In an effort to not be perceived as a “used car salesman,” the doctor avoids the subject altogether.

Sales are what drive a business and its income. If you can’t sell a product or item then not much gets delivered!

Unfortunately, the last half century hasn’t been kind to the subject of “sales.” More often than not “sales” and “salespeople” are associated with shady deals, pressure tactics and even bald-face lying.

This is NOT in fact REAL SELLING. Sales would be best defined as:

“Effective communication which helps someone to understand why a certain service or product is needed, resulting in a desire to obtain it.”

By really connecting with your patients with good communication, they in turn WANT and DESIRE the treatment they NEED! Doing “patch-up” treatment because you weren’t able to convince the patient of the value of the best treatment option is a lose-lose scenario – both for you and the patient. Your patient doesn’t get the treatment they actually need and you lose the potential fee and satisfaction of doing the best for your patient.

For over 20 years, thousands of health care professionals and their staff have used the MGE Communication and Sales Seminar Program as a vehicle to help their patients, boom collections and move case acceptance to the next level.

Serving as a gateway to the MGE training program, the MGE Communication and Sales Seminar Program  is one of the first steps MGE clients take on the road to a successful, profitable office.

The program consists of three three-day seminars, often referred to by MGE clients as Seminars “A,” “B” and “C” or the “ABC Seminars.” They don’t have to be taken in any particular sequence. One seminar is delivered each month, normally on the first Thursday, Friday and Saturday, followed by the next seminar the following month, and then resetting to seminar “A” on the fourth month.

Of course improving communication skill will boost your sales – but there are also many side benefits – communication is used in every aspect of your life and work. So, these seminars are great for auxiliary staff as well. Having good communication within the office will help your staff tremendously to work well together as a team.

It’s not uncommon for an MGE client to experience a dramatic increase in their collections after just one seminar – by helping their existing patients to accept the dentistry they’ve been avoiding. It’s a win-win situation for both you and your patients – they get the treatment they need and you get the satisfaction of performing that needed treatment.

SEMINAR A: Taking the Stress and Pressure out of the Sales Process

Who not to sell to: While this may sound strange (learning who not to sell to at a sales seminar), this information is extremely powerful. We’ll show you how to identify and handle what we call the “Problem Patient,” in most cases before a bur ever touches a tooth. While some patients are easy to manage and others can be difficult, some (a small percentage) can create havoc in your practice and make your job seem unrewarding. The “Problem Patient” comes in all shapes and sizes and can be from any socioeconomic background. They all do however, share very specific characteristics which you’ll learn at Seminar A.

“De-Stressing” Case presentations – how to take the stress and discomfort out of the case presentation process, including the financial discussion (regardless of the size of the case): We’ll show you how to stay focused and comfortable during the “sales process.” You won’t be afraid of or uncomfortable about selling (or the financial discussion) by applying this information.

Case Presentations – The Right Attitude: Start off on the wrong foot and your case presentation can go south – very fast. What starts as a large treatment plan ends up with a patient “just doing what insurance pays,” if anything. This can get so bad that some doctors don’t even present a full treatment plan fearing that the patient will become upset. By maintaining the proper attitude and addressing the case with your patient the right way, you’ll present, and patients will begin to accept full treatment plans – regardless of insurance coverage.

Maintaining an Environment that Promotes Success: One of the biggest problems with any seminar is the “high” afterwards followed by the eventual “sag” of non-application. We’ll show you what causes this and how to avoid it, along with how to maintain an upbeat, professional, successful environment in your office that makes coming to work (for you and your staff) fun and productive.

SEMINAR B: How to Connect With Any Patient and Handle Their Objections

Different Types of People (Patients):  People are different. We’ve all known that on some levels all of our lives. But, if this is the case, how can you communicate effectively with anyone who walks through your door? Twenty percent of the patients who walk in are easy to handle. Twenty percent can be trouble (see Seminar A). This means sixty percent (the majority) may not be the easiest to manage –  but they can all be turned into great patients. Learn how to identify, communicate with and manage different types of patients to turn them into long-term patients who follow through with treatment.

The Sales Process:  Everyone, we repeat, everyone goes through, in sequence, five very specific phases when buying a service or product. This may be fast or it may be slow. Chances are you’ve had patients on the cusp of going ahead with their treatment, only to give up and let them walk out the door. Find out how to identify these phases and which “phase” a patient is in while you’re presenting a case. We’ll also show you how to move them through this process and go ahead with treatment.

Objections: Discover how to assist your patients to overcome barriers and objections to paying for and starting treatment.

The Source of Sales Failure:  Learn the source of sales failure (and how to avoid it).

SEMINAR C: How to Motivate Your Patients to Want What They Need

Communication: Communication is the cornerstone of human relations. It’s also the most important component in the sales process. It also happens to be one of the most misunderstood subjects you can find anywhere! Find out what communication really is and how to truly “connect” with your patients (or anyone for that matter). Learn the formula to excellent, effective, professional communication – that gets results!

Treatment Options: Options are a part of any treatment discussion with a patient. At the same time, we’d all prefer that patients accept the option that’s best for both their clinical and personal situation. Find out how to discuss options so that patients select the one that best fits their situation – as opposed to the cheapest one available.

Patient Finances: “I can’t afford it,” is a common enough objection. Especially in these more challenged economic times. However, in a majority of cases a patient will say this regardless of whether it’s true or not. They will then turn around and buy something (like an expensive handbag) that doesn’t positively impact their dental health. Many dentists find this quite frustrating. Learn how to handle the financial discussion with patients so that they make the best choice for their health.

Practice Income: Learn the basic rule that determines practice income.

The Four Steps of Selling: We present the four basic steps of presenting a treatment plan from start to finish. Ultimately, it’s up to your patient to decide whether they’re going to go through with a treatment plan. Using these steps, you’ll be able to really “reach” your patients and get them truly motivated, resolute and committed (i.e., financially) about pursuing needed treatment.

Income Enhancement Program

Objective: To improve the student’s ability to communicate through practical application of communication techniques and provide a strong foundation for application of materials learned throughout the MGE Power Program.

The Income Enhancement Package is all about creating a strong foundation—a foundation of stability for your business and a foundation of ability in you that sets you up to implement the rest of the Power Program successfully. With these four courses, all delivered in MGE class rooms, you will be introduced to the system of study used on the MGE Power Program, you will substantially increase your ability to communicate with your patients and with people in general, you will create a strong foundation of integrity in your business, and learn to eliminate specific insidious influences that can eat away at your practice from the inside and cause financial disasters.

The Income and Enhancement Package includes the following courses:

Study Skills for Life Course:  This course introduces you to the method of study used on the MGE Power Program and teaches you how to effectively learn and assimilate information with focus on real-world application—not just theories inside your head. With this study technology under your belt, you will be equipped to eliminate any barriers to implementing the tools you learn at MGE to make real changes and improvements in your practice with excellent results.

Personal Integrity Course:  Without a sturdy grounding in business ethics and personal integrity, rifts can begin to spread within the office, company policy can become ignored, things begin to get sloppy, and it can create liabilities for the business or even invite attacks from outside sources. Strong integrity is the foundation of any business, and when you begin to compromise your own and your business’s integrity, because of social or economic pressures, your business loses some of its strength and its stability. This course is your road map to achieving success in business the right way.

Communication Specialist Seminar: The inability to communicate well can destroy a career, a business relationship, or a case presentation. The greater a person’s ability to communicate, the greater his potential for success. The ability to professionally handle communication plays no small role in the demonstration of competence. The ability to communicate well can be learned and developed. This course teaches the student to be able to communicate without tension or nervousness, how to get ideas across clearly and distinctly and how to guide and control communication in business or any situation. This course includes a series of eighteen practical drills on the fundamentals of successful communication.

Ups & Downs Course: This course outlines specific hidden influences that are one of the biggest causes of business failure, and shows you what you can do to handle them once and for all. These influences are also the primary reason that many dentists become stressed at work—and outside of work, for that matter.

Professional Sales Training Package

Objective: To maximize an MGE client’s potential on the subject of case acceptance.The Professional Sales & Communication Package consists of two of the most well-loved services delivered on the MGE Program.

Thousands of clients and their team members have seen their ability to both sell and communicate reach an entirely new level as a result of this training. It is not uncommon for a client to immediately double (or more) their collections or have highest ever month the very next month after doing either (or both) of these services in this package.

MGE Sales Internship:

The MGE Sales Internship breaks down into two parts:

1. Sales Skills Evaluation and Consultation: Here you will work one on one with MGE’s practical department to address any confusions, misconceptions, or “weak spots” on the subjects of sales, communication, and interpersonal relations. Having completed this, the student’s ability to learn and apply on the subject of sales is on a whole new level.

2. The MGE Sales Internship Course: Practice makes perfect. On the MGE Sales Internship Course, this maxim takes on a whole new meaning. Every sales and communication tool studied on the course is followed by a series of unique learning drills and then drilled multiple times (at least three), until the student demonstrates that they can apply each one flawlessly. In line with the high standards demanded on this course, the final course exercise, in which the student must demonstrate their ability to expertly apply each and every sales tool learned on the course, is passed by MGE’s Quality Control Department.

Advanced Sales Seminar:

The Advanced Sales Seminar is four days of intensive practical exercises and lecture with one aim in mind: marked improvement in your ability to control the sales process, resulting in improved case acceptance.

While the Sales Internship is focused more on sales tools and techniques, the Advanced Sales Seminar focuses on you and how to get yourself in the right mindset to help your patients overcome barriers they may have to moving ahead with treatment.

Results from this seminar often include a dramatic change in a client’s attitude, willingness and ability to both sell and communicate effectively; making it a seminar that many clients request to attend more than once!

Organization & Management Package

Objective: To train the student (doctor or business owner) to be an effective executive!. Includes training on:

  • How to establish and implement an organizational system and structure for your office
  • How to manage your office through the use of statistics
  • Techniques to use to be a better leader and executive
  • How to financially plan for your office so as to improve profitability
  • A system of business ethics and how to investigate non-functioning areas in your office and handle them
  • How to find, hire and create an excellent team of productive and efficient staff.

Being educated in one’s profession doesn’t necessarily mean one is educated to be a successful business executive or manager. The subjects of organization and management are technologies in their own right. No matter how professional and well-trained one is in his own profession, to be successful in this society one has to be equally proficient in the subjects of management, efficiency, organization, finances, etc.

Training on the Organization and Management Program is done in both course and seminar format. At the completion of the training, the student does the Executive Internship to hone the ability to apply all materials learned.

The Organization and Management Services encompasses the following courses and seminars:

I. COURSES:

Ethics for Business Survival: There are tools you can apply which take 90% of the chance out of business or personal economics. Find out how to achieve a total abundance.

Basic Organization: Learn how to build a workable structure that is capable of rapid stable growth.

Formulas for Business Success: What steps should you take when an area is expanding? How about when it is contracting? What are the monitoring formulas you can apply to ensure you are taking the right course of action that will result in expansion?

Management by Statistics: Managing without the use of statistics is similar to driving a car without a speedometer or gas gauge! And, just keeping a statistic is not enough. Take the mystery out of management. By the end of this course, you’ll be able to interpret how various statistics relate, what various trends mean and how to continue an expansion or arrest and revert contraction.

Executive Basics: What is an executive? Someone with a big office and fancy title? Truth be told, a good executive is worth their weight in gold to an organization based on their potential to create expansion. Find out what an executive really is and what you must do to be a good one.

Leadership Course: To be a great leader do you have to be born that way? Not really. Leadership consists of a number of qualities which are actually attainable by many people. Find out what these qualities are and how to get them. Become a real leader!

Efficiency Course:  There is a certain factor that costs you 66% of your productivity! Find out what this is and how to eliminate it!

II. SEMINARS:

There are four seminars on the Organization and Management Program, three of them have courses as a prerequisite. The seminars focus very heavily on implementation, along with information to further your training. They are as follows:

The Financial Planning and Profitability Seminar (Prerequisite: none): Learn how to control your overhead, finances and maximize profitability.

Organizing Board and Team building Seminar (Prerequisites: Ethics for Business Survival and Basic Organization Courses): Subject matter covered includes organizing board implementation, personnel selection, hiring, training and building an effective staff team.

Conditions and Statistic Management Seminar (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success and Management by Statistics Courses): Subject matter covered includes condition application in just about every setting, along with advanced information on statistic management and implementation.

Management Tools and Troubleshooting Seminar (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success, Management by Statistics and Executive Basics Courses): Seminar subject matter includes application and implementation of specific executive tools, staff management and motivation. This seminar also covers specific procedure on troubleshooting, training the student on how to evaluate a non-functioning or contracting area of their company, find the real reason behind it and fix it.

MGE Scheduling for Production Seminar: Learn how to effectively manage your office schedule to maximize production and still have time to present treatment and see new patients.

III. PRACTICAL APPLICATION:

Throughout the MGE Power Program, you have access to the MGE Practical Consulting Department for assistance and guidance with implementation through one-on-one meetings and phone or e-mail communication as needed. As we are not a “consulting company,” but rather a training company, we do not charge an hourly fee for this service. Rather, we charge a flat fee for any assistance needed until you complete your training.

IV. The Executive Internship: The Executive Internship is a customized service designed to ensure ability to apply material learned on the program. It begins by addressing management knowledge and application and follows with a customized program for you to apply to ensure all key points learned on the MGE Program are fully implemented in your office.

V. Course Review: If at any time you wish to review any of the courses listed in the “courses” section above, you have the opportunity to do so at no additional charge. All that is required is coordination with the MGE Client Services Department on your schedule.

VI. Materials: In addition to course materials, you are also provided with additional reference books, statistic management software and manuals for each major position in your office that you can customize.

Office Manager Training Package

Objective: To train an office manager on communication and management so they can effectively manage the doctor’s office.

The Office Manager Training Package includes much of the same training the doctor does to create agreement and understanding of the management system and principles to be implemented.

As with the Organization and Management Package, at the completion of training, the office manager does an Executive Internship to ensure ability to apply all materials learned.

The Office Manager Training Package includes the following courses and seminars:

I. COURSES:

How to Get Along with Others Course: In any workplace excellent communication and relations among employees are key; it is the oil that lubricates the workings and allows for coordination. Without excellent communication, lines jam and production slows. This course teaches the basics of human relations.

Study Skills for Life Course: This course teaches the student basic information and skills on how to learn and how to apply what he has studied in life. This practical knowledge on how to study can be used by adults, college or high school students, teachers, parents and trainers in industry.

Personal Integrity Course: Compromising one’s personal integrity because of social and economic pressure leads to failure and loss. This course addresses the basics of honesty and personal integrity not just in the world of work, but in life as well.

Ups & Downs Course: Personal problems, whether personal or work-related, can take their toll on one’s performance at work. This course addresses the influences in a person’s life which cause him to go up and down in life and become a source of trouble to himself and others.

Communication Specialist Seminar: The inability to communicate can destroy a career, a business relationship, or a sale. The greater a person’s ability to communicate, the greater his potential for success. The ability to professionally handle communication plays no small role in the demonstration of competence. The ability to communicate can be learned and developed. This course teaches the student to be able to communicate without tension or nervousness, how to get ideas across clearly and distinctly and how to guide and control communication in business or any situation. This course includes a series of eighteen practical drills on the fundamentals of successful communication.

Sales Internship  (If recommended by the MGE Technical Department): This supervised internship requires the student to apply the knowledge and skills learned on the Sales Seminars in real personal selling situations. The student must work in a business or organization in personal selling to prospect customers, make sales presentations, and close sales.

Ethics for Business Survival Course: Surviving in the business world can often be a challenge. Although some view business as a dog-eat-dog world, one of the more challenging aspects is the recurring necessity to decide what is right or wrong, good or bad, moral or immoral. These are often complex and difficult decisions to face. The subject of ethics encompasses this aspect of business. This course shows the negative consequences of unethical behavior in business, what ethics really are, how to apply ethics on a day-to-day basis, and how to improve the workplace through the use of ethics.

Basic Organization Course: This course teaches the primary functions of any organization, the basic laws of organization and administration, and how to design and set up an organization so that it runs effectively.

Formulas for Business Success Course: This course teaches the exact operating states or conditions of any business or organizational activity and the steps to take based on the operating state or condition to improve the business or organizational activity.

Management by Statistics Course: Managing without the use of statistics is similar to driving a car without a speedometer or gas gauge! And, just keeping a statistic is not enough. Take the mystery out of management. By the end of this course, you’ll be able to interpret how various statistics relate, what various trends mean and how to continue an expansion or arrest and revert contraction.

Executive Basics Course: What is an executive? Someone with a big office and fancy title? Truth be told, a good executive is worth their weight in gold to an organization based on their potential to create expansion. Find out what an executive really is and what you must do to be a good one.

Leadership Course: To be a great leader do you have to be born that way? Not really. Leadership consists of a number of qualities which are actually attainable by many people. Find out what these qualities are and how to get them. Become a real leader!

Efficiency Course: There is a certain factor that costs you 66% of your productivity! Find out what this is and how to eliminate it!

II. SEMINARS:

The Financial Planning and Profitability Seminar: (Prerequisite: none): Learn how to control your overhead, finances and maximize profitability.

Organizing Board and Team building Seminar: (Prerequisites: Ethics for Business Survival and Basic Organization Courses): Subject matter covered includes organizing board implementation, personnel selection, hiring, training and building an effective staff team.

Conditions and Statistic Management Seminar: (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success and Management by Statistics Courses): Subject matter covered includes condition application in just about every setting, along with advanced information on statistic management and implementation.

Management Tools and Troubleshooting Seminar: (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success, Management by Statistics and Executive Basics Courses): Seminar subject matter includes application and implementation of specific executive tools, staff management and motivation. This seminar also covers specific procedure on troubleshooting, training the student on how to evaluate a non-functioning or contracting area of their company, find the real reason behind it and fix it.

MGE Scheduling for Production Seminar: Learn how to effectively manage your office schedule to maximize production and still have time to present treatment and see new patients.

The Executive Internship: This supervised internship requires the student to apply the knowledge and skills learned on the Executive Basics course by carrying out executive duties in a business or organization. The student must work under an executive in the organization to get familiar with the functions and the organization. The student then must carry out some basic executive duties such as writing and getting compliance to orders, conducting a staff meeting, and other actions to be agreed upon by the executive in the organization, the faculty supervisor and the student.

III. PRACTICAL APPLICATION & COURSE REVIEW:

As with the Organization and Management Program, practical assistance is provided for the office manager while in training.

Completion & Graduation

Upon completion of your MGE Power Program training, your official graduation takes place at the MGE Owner’s Conference.

Of course, when your Power Program comes to an end, it does not mean that you should no longer learn, improve, and expand. And even in the years after graduation, attending the MGE Owner’s Conference is an excellent way to stay connected to MGE and keep the focus of your practice on going upward.

The Owner’s Conference is a three day conference held twice a year for those who have completed the Power Program as well as those who are still in progress. In addition to the graduation ceremony, the conference features MGE speakers who address the management issues that clients are currently facing and give advanced tools and solutions beyond what is learned in the Power Program. MGE clients who have achieve stellar success share their successful actions during an in-depth Round Table session where you can bring up specific issues you would like to be addressed and hear what has been working for other clients.

Exchanging ideas, sharing solutions, or just getting the chance to see each other again, the Owner’s Conference is one of the most popular seminars for MGE clients who want to stay in touch with MGE and its training programs.

Supplementary Training

Public Relations Training:

Marketing and public relations are the means by which any business or organization reaches its customers. Effective marketing and public relations determine the success of your practice. The Public Relations Director Training Package teaches the basics of marketing, public relations and sales from the initial conception of a product or service, the packaging of the product or service, and taking the product or service out to the marketplace.

This program covers basic study skills, interpersonal relationship skills, communication skills, business ethics, how to write effective plans and programs, how to write effective company policy, financial planning, public relations and marketing surveys, the basic elements of public relations and the role of public relations in marketing, advertising, sales promotion, development of advertising strategy, media strategy, and sales promotional strategy.

A supervised Final Practical Application requires the student to summarize the knowledge and skills learned in the program by designing and carrying out a public relations or marketing campaign or project for a business or professional practice.

PR Director Training Package Practical: Good public relations and marketing are important elements of any business or organization. This practical covers the basic elements of public relations and marketing, including publicity, promotion, opinion research, special events and press agency, and requires the student to summarize the knowledge and skills learned by planing and executing a public relations program for a business or organization.

Basic Associate Training Package:

Business survival is inexorably connected to expansion. If the office is well-run (which would manifest with at least mild expansion), there would come a time when you couldn’t produce any more yourself and would need an associate. The level of production that will require an associate will be based on your style of practice, fees, type of dentistry you do, etc.

On the other hand, you may already have one or more associates. Be it as it may, you should never engage in an associate relationship on the basis of “Well, come on board and we’ll see how it goes and work out the details later.” If agreements are not clearly delineated, each party has their own idea of what the agreement is and they seldom match. The solution is to create a working relationship that is based on principles and guidelines that are applied to the entire practice.

It’s therefore vital that your associate be trained on the same materials the doctor and staff are being trained on. This ensures agreement and a sound basis for production for all concerned.
Ideally, the associate has gone, or is going through, the entire MGE Power Program to guarantee lasting results in production and well-being. However, if this is not the case and you want your associate to at least be on the same page as the rest of the practice, this training package is ideal.

Leadership School:

Leadership School affords MGE clients an opportunity to spend four electrifying days of training under the tutelage of the CEO MGE, Luis Colón. To allow for the one-on- one interaction needed with Mr. Colón to achieve the course’s objective, class sizes are limited. Through an intensive sequence of leadership training, exercises and round table discussions Mr. Colon provides students with real world insight into how to become a successful leader that can truly make a difference in their environment.

Whether your aim is to accomplish things in business or your community beyond the scope of your dental practice or just to become a better leader, Leadership School can serve as the catalyst to make these goals a reality.

In the words of Mr. Colón: “I started Leadership School so that I could personally train our top clients on Mr. Hubbard’s advanced tools to enable them to turn any practice, even a failing one, into a thriving success–every time.

But I must warn you that while this technology can teach you how to wear the boots of a leader, you’ve still got to step into them. It takes guts and determination. Leadership School is going to put the new abilities you’ve learned to the test in real life. It’s not going to be a drill or a practice session, we’re going to go right into the crossfire and see what happens when the rubber meets the road.

I think that when you take that newfound ability back to your own practice you are going to bust through to previously unimaginable levels of expansion.”

More Information & Registration

Interested in any of MGE’s services, courses or seminars?

If so, call 727-530-4277 or toll-free 800-640-1140, or click here to fill out our More Information form. An MGE representative will contact you as soon as possible!