Typically, the receptionist position is known as an “entry-level”...
Typically, the receptionist position is known as an “entry-level” position. The problem with dubbing it as “entry-level” is that it gives a false idea that the receptionist position isn’t as...
Picture this: you hired staff to help you with...
Picture this: you hired staff to help you with various jobs within your practice. You’re relieved to finally just focus on dentistry! That is, until they start making mistakes and...
One of the most popular questions I get asked...
One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get...
You’ve finally found and hired a great team member...
You’ve finally found and hired a great team member – yay! But, now what? Last week, Chris Menkhaus shared how to find great team members for your dental practice (if...
The main reason for upsets between staff in your...
The main reason for upsets between staff in your practice is due to lack of coordination. I see it all the time and it’s actually a very easy fix! Your...
If you’re going to drive somewhere in your car,...
If you’re going to drive somewhere in your car, what’s the first thing you do? Decide where you’re going! Could you imagine what it would be like if you were...