As one of the main speakers at the MGE...
As one of the main speakers at the MGE Communication and Sales Seminars for the past twenty years, I’ve been asked (and answered) a lot of questions about the subject...
I should start this article out with a disclaimer:...
I should start this article out with a disclaimer: I have a business background and education. I am not a dentist and therefore don’t have the qualifications to render clinical...
Poor treatment acceptance can create a lot of problems...
Poor treatment acceptance can create a lot of problems in a dental practice. For the dentist, it means performing less of the type of dental treatment that they enjoy. It’s...
Last updated on August 12th, 2018 at 01:49 pmDo...
Last updated on August 12th, 2018 at 01:49 pmDo you have “New Patient-itis?” If you do, you’re not alone. It’s an affliction that’s run rampant among a considerable percentage of...
When we use the term “new patient conversion,” what...
When we use the term “new patient conversion,” what are we talking about? Simple: We’re referring to the process of turning an incoming call into a new patient that actually...
“How can I get my staff to take more...
“How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked...
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