Let’s be honest—running a dental practice is a lot...
Let’s be honest—running a dental practice is a lot more than just seeing patients and performing procedures. A smooth, well-run office depends on strong teamwork, clear communication, and continuous learning....
As a dentist, the start of a new year...
As a dentist, the start of a new year is the perfect time to set ambitious yet achievable goals for your practice. Whether you want to expand patient care, adopt...
If you hire a new administrative staff member, what’s...
If you hire a new administrative staff member, what’s one of the first things you’d have them do? Answer the phones? If this was your response – you’re not alone....
The success of a dental practice heavily relies on...
The success of a dental practice heavily relies on various factors, including effective marketing, quality dental care, and a skilled team. Among the essential team members, the dental practice receptionist...
Typically, the receptionist position is known as an “entry-level”...
Typically, the receptionist position is known as an “entry-level” position. The problem with dubbing it as “entry-level” is that it gives a false idea that the receptionist position isn’t as...
You hire new staff and they seem to be...
You hire new staff and they seem to be doing okay…and then they don’t do so well, so you let them go, and then you repeat the cycle. Or you...