Last updated on January 23rd, 2019 at 07:12 pmLast minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I...

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Last updated on January 23rd, 2019 at 07:13 pmDon’t you just love last minute hygiene openings? You have a great day scheduled today, and then you listen to your voicemail…...

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Last updated on January 10th, 2019 at 03:28 pmHygiene cancellations and no-shows can be aggravating…. on many levels. Beyond the obvious – lost production and a hygienist with no patient,...

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Last updated on November 2nd, 2017 at 09:17 am  In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient...

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Last updated on November 2nd, 2017 at 12:39 pmFor this week’s blog post, I’d like to run my answer to a dental question I received as a part of my...

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Last updated on November 2nd, 2017 at 01:12 pmTo start things off, I have a question for you: What would you think of a restaurant where only 10 or 20%...

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