What are your thoughts on cross training your team?...
What are your thoughts on cross training your team? Is it worth it? Good idea? Bad one? This is a subject I’ve been regularly asked about throughout my career. And...
Last updated on November 27th, 2025 at 03:17 pmLet’s...
Last updated on November 27th, 2025 at 03:17 pmLet’s be honest—running a dental practice is a lot more than just seeing patients and performing procedures. A smooth, well-run office depends...
Last updated on November 27th, 2025 at 03:20 pmLast...
Last updated on November 27th, 2025 at 03:20 pmLast updated on November 17th, 2025 at 03:31 pm As a dentist, the start of a new year is the perfect time...
Last updated on November 27th, 2025 at 03:22 pmIf...
Last updated on November 27th, 2025 at 03:22 pmIf you hire a new administrative staff member, what’s one of the first things you’d have them do? Answer the phones? If...
Last updated on November 27th, 2025 at 03:45 pmLast...
Last updated on November 27th, 2025 at 03:45 pmLast updated on November 17th, 2025 at 03:06 pm The success of a dental practice heavily relies on various factors, including effective...
Last updated on November 27th, 2025 at 03:47 pmLast...
Last updated on November 27th, 2025 at 03:47 pmLast updated on October 31st, 2025 at 05:33 pm Typically, the receptionist position is known as an “entry-level” position. The problem with...