When is the last time you raised your fees?...
When is the last time you raised your fees? Last year? Three years ago? Longer? It’s generally understood that dentists should raise our fees every year. After all, the Consumer...
Last updated on July 18th, 2018 at 01:42 pmHow...
Last updated on July 18th, 2018 at 01:42 pmHow knowledgeable are your staff when it comes to specific procedures your practice? For that matter, while your staff may not have...
Last updated on December 7th, 2018 at 03:20 pmIn...
Last updated on December 7th, 2018 at 03:20 pmIn our magazines, we do a Q & A where I answer your practice management questions. I received this question and thought...
When we use the term “new patient conversion,” what...
When we use the term “new patient conversion,” what are we talking about? Simple: We’re referring to the process of turning an incoming call into a new patient that actually...
Considering the statistics, I’d dare to say that the...
Considering the statistics, I’d dare to say that the average business owner (or “starter,”) is also pretty darn brave. Case in point: 8 out of 10 businesses in the first...
“How can I get my staff to take more...
“How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked...
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